Returns & Exchanges

We stand behind our products with a 30-day Money Back Guarantee. Whether the hair is in its original packaging or has been installed, we want you to love your look.

Return Process

• 1.
  Initiate Request

  Visit our online Return Portal and enter your order number and zip code to start the process.

• 2.
  Print Label

  Download and print the prepaid shipping label provided through the portal.

• 3.
  Package Items

  Securely pack the products in their original packaging or a sturdy box and attach the return label.

• 4.
  Drop Off

  Take your package to the nearest authorized shipping carrier location. Your refund or exchange will be processed within 5-7 business days of receipt.